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Frequently Asked Questions
Find immediate answers regarding hardware compatibility, licence validity, barcodes, and setup.
Any standard Windows laptop, desktop PC, MacBook, or Chromebook running modern web browsers (Chrome, Edge, Firefox). You can connect any USB barcode scanner (laser or 2D) and any 58mm or 80mm thermal receipt printer.
There are NO monthly fees and no hidden recurring charges. You pay a simple one-time seasonal fee of ₹5,000 per user seat. If you have 2 cashiers billing simultaneously, you choose 2 users (₹10,000). Your licence is valid for 365 days.
Yes! As soon as your account is activated, 19 generic cracker products (7cm/10cm/15cm Sparklers, Flower Pots, Chakkars, Rockets, Multi-shots, 100/1000 wala, Gift Boxes) are preloaded with standard Sivakasi category tags. You can edit prices, add your own items, or import full CSV price lists in one click.
You can print barcodes on standard, affordable A4 self-adhesive sticker sheets (24 labels or 40 labels per sheet) using any ordinary laser or inkjet printer. If you have a thermal barcode label roll printer (like TSC or Zebra), continuous 50x25mm label rolls are also supported.
Yes! Tamil is fully supported throughout the entire software: website, registration, dashboard, POS billing screen, and reports. Telugu, Malayalam, Kannada, and Hindi are also available.
The POS interface caches product catalogues and active held bills in your browser. You can hotspot your mobile phone instantly, or review held bills once connectivity is restored.
NO. This software is strictly an in-shop point-of-sale billing and inventory management tool for licensed retail shopkeepers. It does NOT sell or transport fireworks online, complying with all Indian explosives regulations.