Help Centre & Guides

How Can We Help You?

Step-by-step interactive instructions for every single feature in I Crackers Easy Billing.

Account Setup
How to Register Your Cracker Shop

Quick 2-minute step to create your seasonal fireworks retail account.

Read Guide →
Billing & Licence
How to Make Payment via Razorpay

Securely complete your seasonal licence fee using UPI, Google Pay, PhonePe, Cards, or Netbanking.

Read Guide →
Account Setup
How to Login to Your Billing Account

Log in to your account from any laptop, desktop, tablet, or smartphone.

Read Guide →
Shop Settings
How to Configure Shop Profile & Bill Header

Customise your bill title, shop address, contact number, and GST details on printed receipts.

Read Guide →
Inventory
How to Add New Cracker Products

Add custom sparklers, flower pots, chakkars, rockets, or special novelties.

Read Guide →
Inventory
How to Import Crackers Catalogue from Excel / CSV

Bulk upload entire Sivakasi wholesale price lists in one click.

Read Guide →
Inventory
How to Add Stock & Inward Lorry Loads

Record new cracker stock arrivals from Sivakasi or wholesale godowns.

Read Guide →
Barcodes
How to Generate Internal Code 128 Barcodes

Create scannable barcodes for non-barcoded fireworks and loose items.

Read Guide →
Barcodes
How to Print Barcode Labels & Sticker Sheets

Print labels on standard A4 sticker sheets (24-up or 40-up) or thermal sticker rolls.

Read Guide →
Billing
How to Create a Bill on Fast POS Screen

Serve festival customers rapidly and print receipts in under 10 seconds.

Read Guide →
Hardware
How to Connect a USB Barcode Scanner

Plug-and-play setup for hand-held laser and 2D barcode scanners.

Read Guide →
Hardware
How to Print Thermal Receipts (58mm / 80mm)

Setup fast receipt printing on TVS, Epson, Posiflex, and Chinese thermal printers.

Read Guide →
Staff Management
How to Add Counter Staff & Assign Roles

Manage permissions for cashiers, managers, and stock keepers.

Read Guide →
Reports
How to View Daily Sales & Profit Reports

Monitor real-time cash, UPI, and product sales during the 10 Diwali days.

Read Guide →
Reports
How to Export Sales Data to Excel / CSV

Export invoices and inventory for your accountant or tax auditor.

Read Guide →
Billing & Licence
How to Renew Seasonal Licence

Extend your validity or add extra counter seats for upcoming seasons.

Read Guide →
Language
How to Change Language (Tamil, Telugu, Hindi, etc.)

Switch billing language to Tamil, Telugu, Malayalam, Kannada, Hindi, or English.

Read Guide →
Support
How to Contact Infossel Support

Get phone, WhatsApp, and remote support from our Coimbatore team during Diwali season.

Read Guide →
Need Live Technical Assistance?

Our technical support team in Coimbatore is available for AnyDesk remote setup.

Call +91 99522 92120
Chat on WhatsApp